Privacy Policy

1. Who we are

Quality X is a web and application development studio based in Gaziantep, Turkey and serving clients internationally. Quality X is the controller of information collected directly through this website.

2. Information we collect

We collect only the information needed to respond, schedule work, operate the website, and understand its performance.

• Contact details and project context you submit through enquiry, survey, and meeting forms.
• Scheduling preferences and the information needed to send a calendar invitation.
• Technical data such as IP address, approximate location, browser, device, referring page, and requested URLs.
• Usage signals such as page views, link clicks, scroll depth, and session activity when analytics consent is available.

3. How we use information

We do not sell personal information and do not use it for advertising or retargeting.

• Respond to enquiries and prepare for requested project discussions.
• Schedule meetings and send confirmations related to those meetings.
• Operate, secure, diagnose, and improve the website.
• Measure content and website performance when permitted.
• Meet applicable legal and accounting obligations.

4. Service providers and transfers

We use providers for hosting, email, calendar delivery, analytics, security, and error monitoring. They receive only the information needed to provide their service and process it under their own terms and our instructions where applicable.

Some providers may process information outside your country. Where required, we rely on an appropriate transfer mechanism and the safeguards offered by the provider.

5. Retention and security

We keep information only for as long as it is needed for the purpose described here, an active business relationship, dispute handling, security, or a legal requirement. Retention periods differ by record and provider.

We use access controls, encrypted transport, backups, and operational safeguards. No internet service can guarantee absolute security.

6. Your choices and rights

Depending on your location, you may have the right to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. You may also complain to your local data protection authority.

• Use the cookie controls to change optional analytics preferences.
• Ask us to correct or delete information linked to you.
• Opt out of non-essential communication at any time.

7. Regional privacy laws

Where the GDPR or UK GDPR applies, processing may rely on consent, contract steps, legal obligations, or legitimate interests. Where Turkish KVKK applies, requests are handled under Law No. 6698. California residents may exercise applicable CCPA and CPRA rights; Quality X does not sell or share personal information for cross-context behavioural advertising.

8. Updates and contact

We may update this policy when the website, providers, or legal requirements change. The date above identifies the latest revision.